All service providers undergo comprehensive background checks before joining our platform.
Every task is backed by our Onelack Guarantee with up to $1 million in property damage protection.
Your payment information is encrypted and processed through secure, PCI-compliant systems.
If you're not satisfied with the service, we'll work to make it right or refund your money.
Every onelack goes through our comprehensive 6-step verification process
Government-issued ID check and address verification
National and county-level criminal record screening
Verification of work history and professional references
Evaluation of relevant skills and certifications
Confirmation of liability insurance and bonding where applicable
Continuous quality monitoring and customer feedback review
We take all safety concerns seriously and respond quickly
Our safety team is here to help answer any questions or concerns you may have