Your Safety is Our Priority
Learn about the measures we take to keep our community safe
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Background Checks
All Onelacks undergo comprehensive criminal background checks before joining our platform.
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Identity Verification
We verify the identity of all service providers to ensure they are who they claim to be.
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In-App Communication
Keep all communications within our platform for your safety and our ability to assist if needed.
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Secure Payments
All payments are processed securely through our platform, protecting your financial information.
Safety Tips for Customers
- ✓Always verify the Onelack's identity when they arrive
- ✓Keep valuable items secured during service visits
- ✓Trust your instincts - if something feels wrong, contact us
- ✓Leave honest reviews to help others make informed decisions
Safety Tips for Onelacks
- ✓Confirm task details before arriving at a location
- ✓Inform someone of your whereabouts when working
- ✓Document your work with photos when appropriate
- ✓Report any safety concerns immediately
Report a Safety Concern
If you experience or witness any safety issues, please contact us immediately