Your Safety is Our Priority

Learn about the measures we take to keep our community safe

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Background Checks

All Onelacks undergo comprehensive criminal background checks before joining our platform.

Identity Verification

We verify the identity of all service providers to ensure they are who they claim to be.

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In-App Communication

Keep all communications within our platform for your safety and our ability to assist if needed.

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Secure Payments

All payments are processed securely through our platform, protecting your financial information.

Safety Tips for Customers

  • Always verify the Onelack's identity when they arrive
  • Keep valuable items secured during service visits
  • Trust your instincts - if something feels wrong, contact us
  • Leave honest reviews to help others make informed decisions

Safety Tips for Onelacks

  • Confirm task details before arriving at a location
  • Inform someone of your whereabouts when working
  • Document your work with photos when appropriate
  • Report any safety concerns immediately

Report a Safety Concern

If you experience or witness any safety issues, please contact us immediately