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Insurance coverage

1 min readTrust & SafetyLast updated: 9/16/2025

Insurance Protection

Multiple layers of protection for your peace of mind:

Onelack Insurance

Many onelacks carry their own insurance:

  • General liability
  • Property damage
  • Professional liability
  • Look for the insurance badge

Platform Protection

Additional coverage for eligible tasks:

  • Up to $10,000 property damage
  • Covers accidents during tasks
  • No deductible for customers
  • Easy claims process

What's Covered

  • Accidental property damage
  • Bodily injury
  • Damage to customer property
  • Third-party claims

What's Not Covered

  • Normal wear and tear
  • Pre-existing damage
  • Intentional damage
  • Valuables over $2,500 (unless declared)

Filing a Claim

  1. Document damage with photos
  2. Report within 24 hours
  3. Complete claim form
  4. Resolution within 7 days

Important Safety Notice

Always verify onelack credentials and meet in safe, public locations for initial consultations.

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