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Safety guidelines

1 min readTrust & SafetyLast updated: 9/16/2025

Stay Safe on Onelack

Your safety is our top priority. Follow these guidelines:

Before the Task

  • Verify onelack badges and reviews
  • Communicate only through the platform
  • Never share personal financial information
  • Meet in safe, public areas when possible

During the Task

  • Have someone home if possible
  • Keep valuables secured
  • Trust your instincts
  • Document the work being done

Payment Safety

  • Always pay through the platform
  • Never pay cash upfront
  • Don't share credit card details directly
  • Report requests for outside payment

Red Flags

Report these immediately:

  • Inappropriate behavior or comments
  • Requests for advance payment
  • Pressure to work outside platform
  • Suspicious or unsafe situations

Emergency

If you feel unsafe, call 911 immediately. Then contact our safety team.

Important Safety Notice

Always verify onelack credentials and meet in safe, public locations for initial consultations.

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